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Right from the moment they start their search for a hotel, you should stand out for them. Their engagement with you should be c...

Right from the moment they start their search for a hotel, you should stand out for them. Their engagement with you should be c...

Right from the moment they start their search for a hotel, you should stand out for them. Their engagement with you should be ...

Point is, to do it consistently throughout their journey with you. Because you know it's like we saw- if it feels right, they w...

Be modest in your approach- that’s ok, but be genuine with your service. Genuine service will always translate into more satisf...

Their engagement with you should be consistent across all touchpoints- be it in the discovery phase, at the booking phase, pre-...

Here you go- 5 tips with relevant stats that will push you to make guest experience your niche.

Because that’s the one thing people look forward to! And for hotels, this starts even before the check-in happens!

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect...

COVID-19 PROTOCOLS

CUT Hotels will be having deep cleaning and sanitation of all public areas during weekends in preparation for the forthcoming week.
When entering our hotel, our receptionists will ensure that all guests have face masks prior to them being allowed entry.
All guests will be asked to sanitize their hands at hotel entrance and have a temperature check upon entry by the reception area.
All check in and checkout processes will be done with thorough COVID-19 protocols.
During luncheons, guests are to make use of our sanitized table and chairs which will be sanitized as soon as our guests finish dining.
Drinks service will only be offered for bottled products. Cocktails, ice and garnish will be provided upon specific request.
Table settings will be rustic to allow tables to be disinfected between guests and disposable napkins will be provided.